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Terms of sale

Terms of payment


Cost of freight and packing material


Right of

Dimensions and
technical data

Delivery time

Limitation of











Prices in quotations and price-lists are calculated on currency exchange rates, costs of raw materials, customs and production costs applicable at the date of quotation or price list. The seller reserves the
right to adjust prices to reflect changes in above costs beyond the sellers control unless specifically
agreed upon. Quoted prices are calculated ex VAT and/or other applicable taxes.

Prices in our web shop are shown ex VAT. For customer paying with credit card shown prices are valid regardless of above mentioned exceptions. In case of technical malfunction the seller reserves the right
not to sell goods at obviously wrong prices.

Payment against invoice (require account and login).
Payments are to be made, net according to the terms of payment as stated on order confirmation and invoice. Delayed payments will be charged with interest. The seller reserves the right to charge a
handling fee of SEK 100:- for orders not exceeding a total of SEK 500:-.

Payment with credit card (no login).
Card payment can be done with VISA or Mastercard issued by a Swedish bank. Fill in card number
and period of validity. Money will be reserve on your account when order is placed and will be drawn
from the account at time of delivery. Transfer will be SSL-encrypted to prevent unauthorized to get
hold of account details.

Deliveries are made ex works from the seller unless otherwise agreed. All transportation from the
sellers’ warehouse is conducted at the risk of the buyer.

For invoice customers freight will be done according with agreed transporter to specified address.

For credit card customers transport will be done only to address in Sweden to a unit cost,
depending on weight and delivery address, suitable transporter, usually Schenker or Posten.

Invoice customers are charged with actual cost of freight. Prices in quotations and pricelists
include costs for packaging sufficient to prevent damage, degradation or decline in product
quality under normal transporting circumstances. Pallets are charged separately.

Credit card customers are charged with a unit cost for freight and packaging material.
Current cost can be seen in cart or checkout before paying.

Complaints must be submitted within 14 days of receipt of goods. Return of goods is to be arranged
for with freight paid, after agreement with the seller on a return. If the returned goods do not comply
with specifications and/or is faulty the seller commits to either credit the purchase, or repair alternatively exchange the goods unless the buyer has already used or made attempts to repair the goods.
The seller is not responsible for collateral damage caused by faulty products.

Note that the right of cancellation does not apply to companies. Individuals have the right to cancel
their purchase within 14 calendar days after receiving the goods. However, the seller reserves the
right not to take back products that are customized or outside of the normal stock range.

All references to dimensions and technical data in catalogues, advertisements, mailings internet pages, price-lists etc. are approximations. These references are binding only in the event that the agreement between seller and buyer explicitly refers to the specific technical data.

Delivery of stocked items can normally be done at the earliest one working day after receipt of order. Delivery times indicated in the web shop for non stocked items are approximate and calculated from historical data.

Specified delivery times is to be calculated from the date of closure of the agreement between seller
and buyer. This is the issue date of the seller’s order confirmation. If the seller is aware that upholding
the initially confirmed delivery time is unlikely or not possible, the seller shall inform the buyer thereof,
without delay, whereby stating the cause of delay and a revised time of delivery.

Should the delay in delivery extend to such length that it becomes unreasonable for the buyer to
accept the goods, the buyer is entitled to cancelation of the order. The seller must be informed by
the buyer of such a termination of the order immediately or as soon as possible after notification of
buyer of the final delivery time. However, in the event that the manufacture of goods is in such an
advanced stage that the seller deems it not possible to use to use the product for other existing or
incoming orders the buyer is required to fulfill the purchase.

If delivery time is delayed due to circumstances listed under paragraph 9 or due to actions or
negligence on part of the buyer, the delivery time shall be reasonably extended taken into
account the specific circumstances.


If the fulfillment of the agreement between buyer and seller is hindered or obstructed by
circumstances – such as for example war, governmental interference, disturbances,
limitations of energy supply, labour market disruptions, restrictions, prohibits, void licenses,
accidents, unfavourable transportation or weather conditions or lack of deliveries from subcontractors/suppliers – that the party could not reasonable have foreseen at the time
of entering the agreement and the consequences of which the party could not have
reasonably avoid or solve, the party shall be relieved of its obligations in regards to the agreement.

Disputes arising from the contract/agreement shall not be submitted to a court of law through claims, counterclaims or offsetting claims but shall be resolved by an arbitrator under current legislation concerning arbitration and the application of Swedish law.


Tel 08-97 00 70   |   Fax 08-646 31 48   |   |  Lövbacksvägen 3, 141 71 Segeltorp   |   Orgnr. 556109-7261   |   Köpvillkor  |   © Elproman AB 2018
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